Pricing built for your whole team.

Includes:

• Instagram or Messenger inboxConnect an eligible Instagram business account or Facebook Page for Messenger to answer its messages in Inboks.
• Up to 2 team membersGive the workspace owner and one teammate access to customer conversations.
• 1 connected social accountOne connected social account is one Instagram account or Facebook Page for Messenger.
• 5 saved reply templatesSave five reusable answers and personalize them before sending.
• Bookings & payment trackingIn rental workspaces, link guest conversations to bookings and record payment status. Payments happen outside Inboks.
• Manual inventory & ordersIn retail workspaces, add products and record orders linked to customer conversations. Bulk and social imports have separate plan limits.
• 30-day analytics historyReview incoming messages and team replies from the last 30 days.
• Assign conversations to teammatesClaim a conversation or manually assign its next reply to a teammate.
• Not included: Customer profiles, notes & tagsKeep customer details, private team notes and tags beside the conversation. Available from Starter.
• Not included: Email & desktop remindersGet a reminder when a conversation needs a follow-up. Available from Starter; desktop alerts need browser permission.
• Not included: Email customer supportContact the Inboks support team by email. Available from Starter.

Everything on Free, plus:

• Omnichannel inboxBring supported Instagram, Messenger, WhatsApp, web chat and Gmail conversations into one shared inbox.
• 1 admin and 1 teammateOne person manages the workspace and one teammate can help answer customers.
• 3 connected channelsOne connected channel is an Instagram account, Messenger Page, WhatsApp account, web chat widget or Gmail mailbox.
• 20 saved reply templatesKeep up to 20 reusable answers for common customer questions.
• Assign conversations to teammatesClaim a conversation or manually assign its next reply to a teammate.
• Customer profiles, notes & tagsKeep customer details, private team notes and tags beside the conversation. Available from Starter.
• Bookings & payment trackingIn rental workspaces, link guest conversations to bookings and record payment status. Payments happen outside Inboks.
• Email & desktop remindersGet a reminder when a conversation needs a follow-up. Available from Starter; desktop alerts need browser permission.
• Email customer supportContact the Inboks support team by email. Available from Starter.
• Planned: 100 human-reviewed AI reply drafts per monthPlanned, not available yet. A teammate would review each draft before sending; the proposed limit is per workspace and billing month.

Core inbox and Team features, plus:

• Up to 10 team membersInvite up to ten people to work in the same workspace.
• 6 connected channelsConnect up to six supported accounts or inboxes to the workspace.
• Planned: 600 autonomous AI replies per monthPlanned, not available yet. The proposed limit is per workspace and billing month, including follow-up replies.
• Planned: conditional routing, escalation, and manager oversightPlanned, not available yet. Rules would route conversations and let managers review escalations.
• 24-month analytics historyReview up to 24 months of inbox and reply activity.
• Dedicated support contactReach a named support contact for your Business workspace.