Apartments and vacation rentals
Turn guest questions into direct bookings.
Answer date questions together, check availability, and keep each stay beside the conversation.
Start for free
The daily gap
A guest asks for dates.
The answer is somewhere else.
Direct enquiries need an answer while the guest is still deciding.
Who is replying?
Guests wait while the team decides who owns each direct vacation rental enquiry and next steps.
Is the apartment free?
Staff check villa availability elsewhere, leaving guests waiting for open dates before booking.
Was it booked?
Booking details stay apart from chats, so each teammate asks guests to repeat the stay details.
How it works
From open dates to a saved stay.
Keep the question, availability, and booking connected.
Own the enquiry
Assign the guest's next reply, so the team knows who will answer.
Check availability
Check open villas and dates, then share the options that fit best.
Save the booking
Save booking details beside the chat for your team to find later.
Rental workspace
Know the guest.
Know the stay.
When a guest asks about dates or a previous visit, see their history, booked nights, and stay details together.
Arta Hoxha 
WhatsAppCould we check in before 3 pm Friday?
Besnik Krasniqi 
InstagramIs the villa free 12–15 October?
Lira Berisha 
MessengerIs parking included for one car?
Shared guest inbox
Keep direct stay enquiries from WhatsApp, Instagram, and Messenger together, with a clear owner for the next reply.
Guest context
Read earlier messages and stay notes before answering a returning guest, so they do not have to repeat the details.
Booking calendar
Check which nights are booked for the property while the guest’s date question is still in front of you.
Direct bookings
Once the guest chooses a villa and dates, use Quick book to record the stay beside the conversation.
Payment records
See the amount and recorded payment status before updating the guest or handing the booking to a teammate.
AI agent · planned
AI help for routine guest questions is planned.
For now, your rental team answers guests in Inboks, with the property and booking details beside each conversation.
Connected channels
See where each message came from.
Each conversation shows whether a guest wrote on Instagram, Messenger, or your website.
- Instagram
- Messenger
Web chat
InboksCommon questions
Direct booking questions
What your team can check and record when a guest asks for dates.
Yes. Share supported guest conversations, give each enquiry an owner, and see which ones still need a reply.
Yes. Check the apartment booking calendar while answering a direct enquiry, so you can offer dates that are still open.
Yes. Save the stay dates and guest details beside the conversation so the next teammate sees what was agreed.
Record the booking amount and payment status in Inboks. Guests pay outside Inboks.
No. Inboks does not sync Airbnb or Booking.com messages or calendars. Its rental workflow supports direct enquiries and bookings.
Not yet. The AI agent is planned; your team handles guest replies in the shared inbox today.
No. Guests keep messaging through your connected channel, such as Instagram, Messenger, or website chat. Your team works in Inboks.
Get started
Make every direct enquiry easier to finish.
Keep guest history, stays and payment records together.
Start for free