Clinics
Turn patient messages into planned visits.
Reception can check available times and keep the agreed visit beside the conversation.
Start for free
The reception gap
A patient asks for a time. Reception needs the details.
Administrative questions should stay visible until someone follows through.
Who is handling it?
A message waits while reception is busy.
Which slot works?
The team checks a separate calendar.
Was the time agreed?
The next person has to search the thread.
How it works
From enquiry to confirmed visit.
Keep the administrative steps clear for the whole team.
Own the question
Assign the next reply.
Agree on a slot
Check times and propose an opening.
Record the visit
Keep the appointment with the conversation.
Reception workspace
Less searching.
Clearer handovers.
When a patient asks for a check-up time, reception can read earlier messages, review the schedule, and keep the agreed visit beside the conversation.
Team inbox
See unanswered patient messages in one inbox, so reception can assign an owner and follow up on each request.
Patient contact
Review earlier patient conversations and details they shared, so reception can respond with useful context.
Appointment schedule
Check confirmed clinic visits before suggesting another time, so the team can avoid offering a booked slot.
Proposed slots
Keep proposed times beside the patient conversation, so reception can follow the chosen slot to confirmation.
Reply reminders
Set reminders for unanswered appointment questions, so reception knows when to return to the conversation.
AI agent · planned
AI help for routine reception questions is planned.
Clinic staff answer patient messages in Inboks today. Clinical questions remain with qualified staff.
Connected channels
One place for reception messages.
Bring Instagram, Messenger, and website chat questions into one inbox.
Instagram
Messenger
Web chat
InboksCommon questions
For clinic reception
How reception handles messages, proposed times, and agreed visits.
Yes. Reception can assign supported patient enquiries and see who owns the next reply.
Yes. Record the agreed visit beside the patient conversation so reception can find the details later.
Yes. Keep the proposed appointment times with the patient enquiry until you agree on one.
Not yet. The AI agent is planned. Staff answer patient messages today, and clinical questions stay with qualified professionals.
No. Patients message your connected channel as usual. Reception reads and replies from Inboks.
Yes. Reception can see patient enquiries waiting for a reply and set a reminder to follow up.
No. Check times in your clinic calendar, then keep the agreed visit beside the patient conversation in Inboks.
Get started
Keep reception requests moving.
Keep patient requests and planned visits together.
Start for free