Online shops

From buyer question to order, keep the work together.

Answer Instagram and Messenger DMs as a team. Check stock and record each order beside the conversation.

The daily gap

A buyer asks. Your team hunts for the details.

Stock, past messages, and order updates may live in different places. Even a simple answer takes a search.

Who owns the reply?
The message waits while teammates assume someone else has it.
Is it in stock?
A size question sends someone looking through the catalog.
Where is the order?
A buyer follows up, but the latest status is elsewhere.

How it works

Check the product, record the order, and keep its progress beside the buyer conversation.

Shop workspace

See a buyer’s earlier questions, product stock, and recorded orders beside the same conversation.

Reply as a team
Keep Instagram and Messenger product questions together, assign each buyer a teammate, and spot replies still waiting.
Know the buyer
See earlier size questions and orders together, so a returning buyer does not have to repeat the details.
Check the catalog
Find the size, price, and stock of an item beside the buyer’s message.
Record an order
When a buyer chooses an item, add it to a recorded order linked to the conversation for later follow-up.
Track order progress
Check the order’s recorded status and notes when a buyer asks for an update.