A customer asks and then keeps moving.
A guest checks dates, a buyer asks about stock, or someone wants a quote. If the reply comes late, they usually ask another business too.
EVERY INQUIRY COUNTS
Capture more customers from the messages you already get
Inboks is a shared inbox for Instagram, WhatsApp, and Messenger.
See which conversations need attention, who owns the reply, and when to follow up so fewer customers slip away.
Get early access
Built for teams that sell through messages
Vacation rentals Instagram shops Local services
WHY MESSAGES GO COLD
Customers often choose the business that replies first.
You do not lose the customer because the message arrived. You lose them when there is no clear system to manage messages, assign replies, and answer in time.
Messages get split across phones and apps.
Instagram, WhatsApp, and Messenger all collect real demand, but the work gets messy when every channel has its own notifications and history.
No owner means no clear next step.
If everyone assumes someone else replied, the customer waits. If two people answer, the business looks disorganized.
MESSAGE MATH
The inbox numbers worth changing
Inboks is built around practical operating targets: faster replies, clearer ownership, and fewer conversations left waiting.
target faster first replies when every channel lands in one shared inbox.
target fewer inquiries left waiting without a clear owner.
follow-up window to pull warm conversations back before they go cold.
serious messages floating between teammates without a next step.
HOW IT WORKS
A simple flow for conversations that can become customers
Inboks gives your team one practical way to catch inbound demand, decide what needs attention, and follow up before the customer moves on.
Connect channels
Bring Instagram, WhatsApp, and Messenger conversations into one shared inbox your team can work from.
See what needs attention
Inboks surfaces conversations that are waiting, urgent, or likely to turn into a customer.
Follow up
Assign the conversation, reply from the right place, and get reminded before a serious inquiry goes cold.
PRODUCT LOGIC
How Inboks knows what matters
Not all messages are equal. A fresh thank-you does not need the same attention as a booking question that has been waiting all morning.
Inboks highlights conversations based on time since last reply, customer intent, and urgency signals. The point is simple: show the team where delay is most likely to cost a customer.
Guest inquiry Waiting
Time since last reply 4h since last reply
Customer intent Booking + price question
Urgency signals Needs an answer today
Top of inbox Reply next
CORE CAPABILITIES
Tools for faster replies and cleaner follow-up
Inboks keeps the daily inbox work visible: statuses, assignees, saved replies, reminders, analytics, and the conversations that need a reply now.
Unified view
Work from one place across Instagram, WhatsApp, and Messenger instead of checking every app separately.
Prioritized inbox
See the conversations most likely to cost you a customer if they sit unanswered, late, or stuck in the wrong status.
Follow-up reminders
Bring waiting inquiries back into view before the customer forgets you or chooses someone else.
Clear ownership
Claim conversations, add assignees, and make it obvious who is responsible for the next reply.
Real-time updates
When a conversation changes, the team sees it, so nobody works from stale information.
Saved replies
Reply faster to common questions without rewriting the same answer every time.
Room management
Keep conversation spaces organized so the right people can work from the right context.
Analytics
See how your team is handling inbound demand, response activity, and follow-up work.
Clear statuses
Track what is new, waiting, assigned, followed up, and handled without relying on memory.
Assignees
Give each customer conversation a visible owner so the next step does not float around the team.
INTEGRATIONS
Connect the channels you
already use
Bring Instagram, WhatsApp, and Messenger into one shared place to own, reply, and follow up.
Messenger
WHO IT'S FOR
Built for businesses where customers message before they buy
If a sale, booking, or quote starts with a question, your inbox is part of the sales floor.
EARLY PROOF
The pattern is already clear
In early product conversations, operators keep describing the same problem: good leads get lost when messages have no owner and no follow-up path.
Vacation rental host
Discovery conversation
The painful part is not getting messages. It is knowing which guest still needs an answer before the night is gone.
Instagram shop owner
Discovery conversation
People ask about a product and then disappear. We need a way to bring those questions back before they buy elsewhere.
Local service operator
Discovery conversation
When a quote request comes in, speed matters. I want the next step to be obvious to everyone on the team.
Vacation rental host
Discovery conversation
The painful part is not getting messages. It is knowing which guest still needs an answer before the night is gone.
Instagram shop owner
Discovery conversation
People ask about a product and then disappear. We need a way to bring those questions back before they buy elsewhere.
Local service operator
Discovery conversation
When a quote request comes in, speed matters. I want the next step to be obvious to everyone on the team.
Team manager
Early access feedback
Ownership is the part I care about most. I need to know who has the customer before two people reply or no one does.
DM-first seller
Early access feedback
I like that it fits the way customers already contact us instead of asking them to fill out another form.
Front office lead
Early access feedback
A quiet inbox is not always a good sign. Sometimes it just means the follow-up got buried.
Team manager
Early access feedback
Ownership is the part I care about most. I need to know who has the customer before two people reply or no one does.
DM-first seller
Early access feedback
I like that it fits the way customers already contact us instead of asking them to fill out another form.
Front office lead
Early access feedback
A quiet inbox is not always a good sign. Sometimes it just means the follow-up got buried.
Practical questions
Which message channels does Inboks support?
Inboks focuses on Instagram, WhatsApp, and Messenger so teams can work from the channels customers already use.
Does Inboks replace Instagram, WhatsApp, or Messenger?
No. Inboks gives your team a shared operating view for customer conversations, so you can see what needs attention, who owns it, and what needs a follow-up.
How does Inboks decide what needs attention?
Inboks looks at time since last reply, customer intent, and urgency signals, then highlights the conversations where a delay is most likely to cost you a customer.
Can we assign messages to specific people?
Yes. Conversations can have clear ownership, so the team knows who is handling the customer and who is responsible for the next reply.
Does Inboks help with follow-ups?
Yes. Follow-up reminders bring waiting inquiries back into view before the customer moves on or the team forgets the next step.
Will my team need a new sales process?
No. Inboks is built around the messages you already receive. The main change is that conversations get a clear place, owner, and follow-up path.
Is this complicated to set up?
The product is designed for small teams, not admins with weeks to configure software. Connect channels, invite the people who reply to customers, and start working the inbox.
Will people actually use it?
Adoption is easier when the tool matches the daily habit. Inboks gives the team one shared place for replies, ownership, and reminders instead of asking them to remember everything manually.
Is Inboks only for big teams?
No. It is built for small and medium businesses where a few people share customer replies and missed messages directly affect sales, bookings, or quotes.
Does Inboks send automatic replies?
Inboks is focused on helping your team see, own, reply to, and follow up on real customer conversations. It is not meant to replace your team with auto-replies.
When can we get access?
Join the early access list. We are prioritizing teams that sell, book, or quote through inbound messages.